News // 21.8.21

COVID-19 Information

Current Changes as of June 2021

Allambie Vet remains open as an essential service.

We understand that this is a difficult and stressful time for everyone. Our priority in this time is to be able to provide professional care to our client and patients. As such, we need to ensure our staff stay healthy and able to work to provide this care. We want to be here for you and your furry friend when they need us. We do not want to be forced in to a 2-week closure because one of us contracts COVID.

We have implemented a number of protocols to ensure we continue to provide our high standard of care. 

Arriving at Allambie Vet for your appointment

  • Only ONE owner to accompany your pet to the appointment.
  • Please wear a mask and social distance.
  • Please call reception once you have arrived in the car park. Wait in the car, the park or on the bench outside until the vet is available.
  • Use the Hand sanitiser provided outside the reception door.
  • You are required to scan the QR code and sign in.

Your Consultation 

The treating vet will discuss any health concerns while social distancing or over the phone. We will then take your pet into the hospital for a physical examination while a nurse holds. The vet will then discuss the appropriate treatment plan with you, once again while social distancing or over the phone while you wait outside the hospital.

Repeat medications and prescription diets must be per-ordered. Once medications are ready, our receptionist will call you for payment. Medications and food will be placed outside under cover for collection.

We are fortunate that our veterinarian team is mostly partially or fully vaccinated at present.

You must remain at home in accordance with the government self-isolation rules if you:

  • are waiting on a COVID19 test result
  • have tested positive for COVID19
  • have been in close contact with someone who has tested positive with COVID19.

We would like to thank our clients for your patience and compassion during these difficult times.

The best way to keep up to date with Allambie Vet’s response to COVID-19 updates is by following Allambie Vet on Facebook and Instagram.

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